الشركة العربية للطيران تشغل في 3 اختصاصات بالدارالبيضاء

Call Centre Agent - Casablanca

Profil recherché :

Qualifications, Experience and Skills

High School/Diploma or equivalent, Bachelor Degree is preferable.
Capable of using technology systems and tools such as Microsoft Office.
Good in English & Arabic Languages & French; or spanish .
No hearing or articulatory problems.
No previous experience is required for this role; any experience would be treated as an advantage.
Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
Capability of understanding market trends and channeling them leading to effective customer care solutions
Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
Capable of understanding customers’ problems and direct them in the right channel.
Ability to work for long hours and under pressure.
Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.

Envoyer CV

Manager- Stores & Technical Procurement - casablanca

Requirements

Bachelor degree in Supply Chain Management/Economics/Industrial Engineering or equivalent.
8+ years’ experience in the Airlines industry, 5 of which at least as a “Manager” or in a leading role in the Technical Procurement department; experience with Airbus A320 components is highly preferred.With, with 2 years at least leading the Stores and Inventory Section.
Good exposure to Commercial/Quality Assurance /Safety/Internal & External Audit functional operations and practices related to and affecting aircrafts maintenance and components stores management.
Experienced in designing, implementing, and monitoring policies, procedures and operating manuals as per business needs and in line with adopted regulations and approved quality standards.
Project Management certificate or alternately the proven corresponding working experience is essential.
Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value and some may be treated as conditional for this role.
Capable of using technology systems & tools; proficient in Microsoft suite and Procurement Software.
Engineering Inventory Software certificate is a plus.
Excellent written and verbal communication skills: reporting,
Capable of providing and presenting very detailed presentations.
Fluent in English Language, French is an advantage.